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Customer Stories

Learn how our customers use Truework to automate and unify their verifications

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Latest Stories
Bravera Bank Drives Loan Processing Efficiencies by Consolidating Multiple Verification Processes into a Single Platform
Mortgage
Bravera Bank Drives Loan Processing Efficiencies by Consolidating Multiple Verification Processes into a Single Platform

Using multiple vendors for income and employment verifications was the standard process for Bravera’s loan processing team until they realized that one of the platforms they were using could do it all—and that was Truework. By consolidating their verification efforts into one place, they significantly reduced manual work and improved time to submit to underwriting.

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Pennymac Makes Verification Efficiencies In Advance Of  Market Return
Mortgage
Pennymac Makes Verification Efficiencies In Advance Of Market Return

Pennymac is a top home mortgage lender in the U.S., with $632+ billion in loans serviced since their inception in 2008. When faced with the increasing costs associated with loan origination in recent years, they looked to solutions like Truework to simplify their operations. By automating income and employment verifications with Truework for their consumer direct loans, Pennymac reduced their total cost of ownership by 20% and saved their teams tens of thousands of hours.

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Magellan Development Group Keeps Delinquency Rates Low with High Screening Standards and an Eye for Automated Verifications
Multifamily & Residential
Magellan Development Group Keeps Delinquency Rates Low with High Screening Standards and an Eye for Automated Verifications

By enforcing high standards for resident screening from the beginning, Magellan Development Group kept delinquency rates low across their 7 multifamily rental properties. However, they recognized that their efforts relied heavily on manual review, which had the possibility of error. With Truework’s multi-method verification platform, they automated the screening process and removed the need for manual document review.

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Wings Financial Customer Story
Mortgage
Wings Financial Customer Story

As a member-owned credit union since 1938, Wings Financial has long put an emphasis on maximizing the member experience in order to strengthen relationships and grow business. With 333,000 members and counting, Wings has used this approach to position itself as one of the nation’s top 40 credit unions.

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NJ Lenders Customer Story
Mortgage
NJ Lenders Customer Story

With a dedication to improving the borrower experience, NJ Lenders Corp. has grown to service more than 17 states and close over 100,000 mortgage loans. To continue making improvements during a challenging market environment, they needed to maximize automation and efficiency in order to reduce costs and increase pipeline capacity across their mortgage business.

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Fast motorcycles need faster loans: Why Octane went with Truework to help fuel growth and increase efficiency
Auto Lending
Fast motorcycles need faster loans: Why Octane went with Truework to help fuel growth and increase efficiency

Octane is revolutionizing recreational purchases, like power sports vehicles, outdoor power equipment, and RVs, by delivering a seamless, end-to-end digital buying experience. To provide access to financing as fast as possible, fund more loans, and increase efficiency, they needed to instantly verify income for potential customers

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