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Customer Stories

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See how customers use Truework to change the way they run verifications

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Mortgage Lending

Pennymac Makes Verification Efficiencies In Advance Of Market Return

By automating income and employment verifications with Truework for their consumer direct loans, Pennymac reduced their total cost of ownership by 20% and saved their teams tens of thousands of hours.

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20% cost savings across their entire verifications process

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14,000+ hours saved for their loan fulfillment teams

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5+ processes simplified to a single end-to-end verification process

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Multifamily & Residential Property Management

Magellan Development Group Keeps Delinquency Rates Low

With Truework’s multi-method verification platform, Magellan Development Group automated their resident screening process and removed the need for manual document review.

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100% decrease in escalations to management for additional review after 1 month with Truework

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1 end-to-end verification process through Yardi

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Wings Financial

Automated verifications through Truework helped Wings Financial maintain their high-bar for member experience while increasing efficiency during a fluctuating-rate environment.

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NJ Lenders

Despite market conditions, NJ Lenders is on track for their third best year in company history through efficiency with Truework.

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Octane Lending

Fast motorcycles need faster loans: How Truework helped Octane fuel growth and increase efficiency.


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8 of 10

top mortgage lenders

75%

completion rate

99.95%

accuracy

80%

reports within 24 hours

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"Truework has been a highly valued and agile partner for our organization. As competitors in the market significantly increased their fees, Truework proactively offered cost-effective solutions through their innovative credentials product. This strategic partnership has been instrumental in achieving substantial cost reductions, enhancing our customer experience, and streamlining operational efficiency. We are confident in Truework's continued growth and market penetration."
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Jensen SzakalyManaging Director, Mortgage Fulfillment Division
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“Truework shifts the responsibility of verifying documents from the on-site team to a third party (Truework), where all they do is verify applicants. So the team doesn't have to worry about their ability to know things like: what different payroll and bank statement fonts are supposed to be. They can worry about doing their job. They don’t have to spend time and energy on knowing what is or is not real or verifiable.”
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Ben TreutlerDirector of Property Management
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