Using the API

Limits

Rate Limits

The Truework API safeguards itself from bursts of incoming traffic by employing API limits on each endpoint. Users who send many requests in quick succession may begin to see 429 error responses from the API. We recommend retrying requests using exponential backoff after receiving a 429 response.

Default rate limits

The following table outlines the default rate limits for the Truework API:

Limit typeLimit
IP address10 requests per second
Account10 requests per second

IP address limits apply to all requests made by the same IP address. Account limits apply to all requests made by the same account.

If these limits do not meet your integration requirements, please contact us.